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Strategic Consulting, Elevated
With decades of combined expertise across operations, finance, and technology, our team delivers comprehensive solutions that optimize performance and facilitate sustainable growth.
Our analysis demonstrates a rigorous methodology that identifies inefficiencies, implements data-driven improvements, and measures outcomes to ensure organizations achieve measurable and enduring value.
Megan Carmichael
Megan has more than a decade in customer experinece and quality control working with leadership teams in mutiple fields including retail business and health care.
Megan has developed a complete Customer Experience program for a major US-based franchise network. Megan also has invested years in customer service quality control for a major health care system.
David Luther
David has worked in the customer service industry for over 20 years. David's previous career as a journalist gives him a unique perspective on written and visual communication for any business setting.
David is also the president of his own customer service-focused business and is the director of a charitable foundation.
David attended Grand Valley State University where he earned his Bachelor of Arts degree in 2006 and his Masters of Business Administration to be awarded in 2028.
ClientCare Consulting
2500 E Beltline Ave., Suite G #401
Grand Rapids, MI 49546
(616) 822-8339
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